Privacy Policy

FarmPaisa ("we", "us") is an app that helps farmers record farm expenses, harvests and sales, and see the profit of each crop. This policy explains what personal data we handle when you use the FarmPaisa website and app, why, and what you can do about it. By creating an account or using FarmPaisa, you agree to this policy.

1. What we collect

Account details you give us: your name, email address and password. You can also add a mobile number and choose your language (English, Hindi or Punjabi). Your password is stored only as a secure one-way hash; we never see or store it in plain text.

If you sign in with Google: Google shares your name, email address and a Google account identifier with us. We don't get your Google password or access to anything else in your Google account.

Farm records you enter: farms (name, location such as village, district and state, and area), fields (area, soil type, irrigation), crops and seasons, expenses, harvests, and sales (quantities, prices and buyer names you type in).

Information created as you use FarmPaisa: when you signed up, when you were last active, whether you last used the website or a mobile app (and its version), your sign-in sessions, and your choice about announcement emails.

Website usage statistics: Google Analytics records how the website is used, such as which pages are visited, how you arrived (for example from a search), your device and browser type, and your approximate city or region. It doesn't receive your name, email address or farm records.

Verification codes: when you sign up or reset your password, we email you a 6-digit code. We store only a secure hash of the code, and it expires after 10 minutes.

We don't collect your precise location, contacts, photos, payment details or government ID numbers.

2. How we use it

• To run the app: show your farms, crops, expenses, profit and reports, in the language you choose.
• To keep your account secure: verify your email, sign you in, reset forgotten passwords, and sign out other devices when you change your password.
• To send account emails, such as verification and password reset codes. These are always sent, because the app needs them.
• To send occasional announcement emails about FarmPaisa. You can turn these off at any time (see section 8).
• To understand overall use (for example, how many people signed up this month or which platform they use), so we can improve the app.
• To help you when you contact us, and to prevent misuse.

We don't sell or rent your personal data, and we don't use it for advertising.

3. Who processes it for us

We use a few trusted service providers to run FarmPaisa. They process data only to provide their service to us:

• MongoDB Atlas: stores the app's database.
• Vercel and Netlify: host the FarmPaisa server and website.
• Resend: delivers our emails, so it receives your email address and the email content.
• Google: if you choose "Sign in with Google", and for website usage statistics through Google Analytics and Google Tag Manager.

These providers may store data on servers outside India. We may also share data if the law requires it, for example in response to a valid order from a court or government authority.

4. Cookies

We use only the cookies FarmPaisa needs to work:

• Sign-in cookies that keep you logged in (a short-lived access token and a sign-in token that lasts up to 30 days).
• A cookie with your display name, so the menu can greet you.
• A cookie that remembers your language.
• Google Analytics cookies (named _ga and similar), which count visits and tell new visitors from returning ones.

We don't use advertising cookies. Google handles analytics data under Google's privacy policy. You can block analytics with your browser's cookie settings or the Google Analytics opt-out add-on; the app keeps working. When you sign in with Google, Google may also set its own cookies.

5. Who at FarmPaisa can see your data

A small number of FarmPaisa administrators can see account details (name, email, mobile number, language, sign-up date, last activity, platform, sign-in method) and summary counts such as how many farms an account has. They use this to support users, prevent misuse and understand overall use of the app. Administrators can also disable an account that is being misused.

6. How we keep it safe

• Data travels over encrypted connections (HTTPS).
• Passwords and verification codes are stored only as secure hashes.
• New accounts must verify their email with a code, and verification and reset codes allow only a few attempts.
• Each account can only read and change its own farm records.

No system is perfectly secure, but we work to protect your data, and we will inform affected users and the authorities about a data breach as the law requires.

7. How long we keep it

We keep your account and farm records for as long as your account exists. Unfinished signups are removed automatically after a day, and password reset requests after an hour. When you ask us to delete your account, we delete your account and farm records, except where the law requires us to keep something for longer.

8. Your choices and rights

• See and correct: you can see all your farm records in the app, and edit your name, mobile number and language in Settings.
• Announcement emails: use the unsubscribe link in any announcement email, or turn them off in Settings.
• Delete your account: email us from the address on your account and we will delete your account and farm records.
• Questions or complaints: you can ask what data we hold about you or raise a concern with us (see section 11). Under India's Digital Personal Data Protection Act, 2023, you may also take a complaint to the Data Protection Board of India.

9. Children

FarmPaisa is meant for adults who manage farms. We don't knowingly create accounts for children under 18. If you believe a child has created an account, contact us and we will delete it.

10. Changes to this policy

We may update this policy as FarmPaisa changes. We'll change the "Last updated" date at the top, and for important changes we'll let you know in the app or by email.

11. Contact us

For privacy questions, data requests or complaints, email us at support@farmpaisa.com. We aim to reply within 7 days.